Improving health care for veterans has become a matter of national attention and has gained increasing attention from the medical community. With the current surge of veterans reintegrating into civilian society it is critical to improve the training of the next cadre of providers who will provide care for our veterans. It is widely known that veterans receive care in all aspects of the health system, thus providers in veteran focused care facilities, military health serves and civilian locals must be aware of the unique needs of veterans. It is perhaps even more important to educate civilian providers who may be unfamiliar with the unique physical, mental and emotional needs related to military service.
Service Transformed: Lessons in U.S. Veteran Centered Care
Instructors: Monica Lypson, M.D., M.H.P.E.
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(17 reviews)
What you'll learn
Understand the origins of Academic Medical Centers and Veterans Administration affiliations.
Recognize and manage the influence of bias and stereotypes in patient-provider interactions.
Skills you'll gain
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There are 7 modules in this course
Unit 1 highlights the relationship between Academic Medical Centers and Veterans Health Administration and provides an overview of knowledge of the military and basic demographic of U.S. veterans.
What's included
5 videos3 readings2 assignments2 peer reviews1 discussion prompt
Unit 2 provides clear instruction on conceptual differences between determinants of health and health disparities and health care disparities; illustrate individual-based and system-based sources of health disparities for veterans.
What's included
3 videos1 reading2 assignments2 peer reviews1 discussion prompt
Unit 3 outlines the fundamental principles of patient-centeredness and cultural competence in health care, provide tools to develop self-awareness of individual assumptions, stereotypes and biases that influence the medical encounter and deliver activities that help learners acknowledge the importance of patients’ values, culture, and beliefs in improving health care.
What's included
2 videos1 reading2 assignments3 peer reviews1 discussion prompt
Unit 4 illustrates the role of empathy in health care delivery, using key experiences, concerns and perspectives of U.S. military veterans as a clinical context. This unit also describes the relationship between medical history taking and health care delivery as well as develops knowledge in areas related to military and veteran centered care.
What's included
2 videos1 reading2 assignments1 peer review1 discussion prompt
Unit 5 allows learners to use everything they have learned and apply those principles to improving assessment and triage skills for patients with post-traumatic stress disorder (PTSD) and traumatic brain injury (TBI) and identifying anxiety and depression.
What's included
2 videos1 reading2 assignments1 peer review1 discussion prompt
Unit 6 highlights the importance of partnership and collaboration across professional disciplines to enhance veteran centered to achieve optimal health.
What's included
2 videos1 reading2 assignments2 peer reviews1 discussion prompt
Unit 7 highlights the importance of partnership and collaboration across professional disciplines to enhance veteran centered care.
What's included
3 videos3 readings2 assignments1 peer review1 discussion prompt
Instructors
Offered by
Recommended if you're interested in Patient Care
Johns Hopkins University
The State University of New York
Northeastern University
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Reviewed on Aug 8, 2016
Great course and one that needs more emphasis for our health providers treating veterans!
Reviewed on Mar 29, 2018
This is a wonderful course for people who are interested in healthcare sector and for those enlisting for medical streams in the American Armed Forces.
Reviewed on Dec 3, 2022
Excellent overview about the Veterans Administration and ways to navigate this huge entity.
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