Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Sep 11, 2016
I really enjoyed the class. Analytics are such an important part of today's understanding of the customer but have other uses even beyond that. Professor Fader has really great insight on the subect.
By AMOL P B•
Jan 04, 2019
I haven't got much out of probabilistic model. the content provided needs to have better reading materiel for deeper grasping. Thank you.
Apr 13, 2016
to my opinion it's too basic, was really nothing new to learn. And i also felt that the course is outdated, it's like from early 2000th...
By Alexandre T•
Apr 12, 2018
Would have been great to have real life examples outside a typical convenience store and retail with real life tool in real life cases.
By Jyothi-Raghav J•
Jan 09, 2018
Good course for marketing people who are new to customer analytics. More concepts and models would be great for this course objective.
By Riccardo I•
Dec 25, 2017
Interesting hints, inspiring professors, lacks formal explanations and exercises, a little too verbose. Longer would have been better.
By Mittapalli A•
Sep 14, 2019
Its good but not interesting. The speaker's and data does not match a little. But Im looking forward to start operation analytics.
By Minna H•
May 12, 2017
All the presenters were excellent, but the content was somewhat of complicated or to me in blur. I wanted more concrete examples.
By Salvador N•
Jan 11, 2016
A lot of the content is pretty basic. I was expecting something a little more in depth. There weren't even any problem sets.
Aug 08, 2016
Not a deep dive into the customer analytics but got to know the basics which will help us to work with an academic project.
By Sachin M•
Sep 28, 2015
I was a bit underwhelmed by the course. It had lot of lectures and theories but limited case studies / and no exercises.
By Md. S B•
May 02, 2019
Good knowing about the Customer in basics . Was expecting to have more real life scenarios to be explained though.
By nikita b•
Nov 01, 2016
Good in theoretical aspects....should include some practical orientation to impart more value through this course.
By Subramanian M S•
Oct 05, 2015
Fairly basic and theoretical. More applied customer analytics assignments would make the course worth one's while
By Piyush S•
Nov 23, 2019
The course gives only a basic idea. Some assignments capture the depth but those things are not explained.
By Jessica N M P•
Oct 09, 2018
Useful but it would have been nice to have worked through the math or worked through a relatable example
By Serene T S H•
Apr 01, 2016
This course is overall good for general knowledge. Would prefer more depth in terms of content touched.
By Dilip D P•
Aug 08, 2016
I expected a more in depth understanding of the course like learning the mathematical modes described
By Arnab K G•
Nov 10, 2015
Quizzes are worded in a very round about manner, making passing them a test of the English language!
By Leandro L R H•
Feb 07, 2016
The class should provide further reading to develop advanced topics. It's just a general overview.
By Gopalji T•
Oct 07, 2019
Should have more technical analysis level details to perform some analysis and check the outcome
By Rubén S F•
Nov 12, 2015
Although it is quite basic, it is a good starting point for someone new in Customer Analytics
By Akshay B•
Dec 26, 2017
It is a good course about the usage and the application of Analytics in real world problems.
By Daniel P•
Sep 19, 2015
too much talk about the same thing. Online courses must be faster, in my opinion...
By Pallavi G•
Jan 28, 2017
Great learning experience, although it could be more practical from the very beginning.
By Borisov P•
Aug 30, 2016
I think we could jump in theory a bit faster, week 1 and 2 are basically introductory.