Ashfaq Ahmad account profile
Personal details
Ashfaq Ahmad
Highlights

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate

Google Google IT Support Professional Certificate

Microsoft Microsoft IT Support Specialist Professional Certificate
Highlights

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate

Google Google IT Support Professional Certificate

Microsoft Microsoft IT Support Specialist Professional Certificate
Work preferences
Desired roles
IT Project Manager
Technology Consultant
Network / Systems Administrator
User Interface / User Experience (UI / UX) Manager
Machine Learning Engineer
Business Intelligence Analyst
Product Manager
Business / Management Analyst
Additional info
Links & Resume
Experience
Work history
IT Infrastructure Analyst at Philip Morris International
(December 2025 - Present)
Data-driven IT Infrastructure Analyst with managing complex hybrid environments. Proven track record in optimizing system performance, migrating legacy workloads to the cloud, and implementing robust disaster recovery protocols. Adept at leveraging automation to reduce downtime and enhance cross-departmental productivity.
IT Operation at Philip Morris International
(November 2024 - December 2025)
Strategic IT Operations Specialist with 1 year of experience overseeing critical business infrastructure. Expert in maintaining the seamless functionality of servers, networks, and cloud environments. Proven ability to implement proactive monitoring solutions that reduce system downtime and optimize resource allocation. Adept at bridging the gap between development and operations to ensure high-speed delivery and robust system reliability
IT support Specialist at Philip Morris International
(May 2022 - November 2024)
Dedicated and analytical IT Support Specialist with 3 years of experience in managing complex technical environments. Proven track record of resolving hardware, software, and network issues for diverse user bases. Expert in maintaining high system uptime and delivering exceptional technical support in fast-paced corporate settings. Committed to streamlining IT workflows, enhancing cybersecurity protocols, and empowering non-technical staff through clear communication and training.
Education
Credentials
Abdul Wali Khan University Mardan KPK Pakistan
Master's degree in Computer Science, graduated September 2018
October 2016 - September 2018

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate
Completed January 2026

Google Google IT Support Professional Certificate
Completed January 2026
Courses

Microsoft · Course
Azure Network Configuration
Completed January 2026

Microsoft · Course
Azure Identity and Networking Essentials
Completed January 2026

Palo Alto Networks · Course
Palo Alto Networks Security Operations Fundamentals
Completed January 2026


