Ashfaq Ahmad account profile

Personal details

Ashfaq Ahmad

Highlights

Palo Alto Networks Cybersecurity_logo

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate

Google IT Support_logo

Google Google IT Support Professional Certificate

Microsoft IT Support Specialist_logo

Microsoft Microsoft IT Support Specialist Professional Certificate

Highlights

Palo Alto Networks Cybersecurity_logo

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate

Google IT Support_logo

Google Google IT Support Professional Certificate

Microsoft IT Support Specialist_logo

Microsoft Microsoft IT Support Specialist Professional Certificate

Work preferences

Desired roles

IT Project Manager

Technology Consultant

Network / Systems Administrator

User Interface / User Experience (UI / UX) Manager

Machine Learning Engineer

Business Intelligence Analyst

Product Manager

Business / Management Analyst

Additional info

Links & Resume

Experience

Work history

IT Infrastructure Analyst at Philip Morris International

(December 2025 - Present)

Data-driven IT Infrastructure Analyst with managing complex hybrid environments. Proven track record in optimizing system performance, migrating legacy workloads to the cloud, and implementing robust disaster recovery protocols. Adept at leveraging automation to reduce downtime and enhance cross-departmental productivity.

IT Operation at Philip Morris International

(November 2024 - December 2025)

Strategic IT Operations Specialist with 1 year of experience overseeing critical business infrastructure. Expert in maintaining the seamless functionality of servers, networks, and cloud environments. Proven ability to implement proactive monitoring solutions that reduce system downtime and optimize resource allocation. Adept at bridging the gap between development and operations to ensure high-speed delivery and robust system reliability

IT support Specialist at Philip Morris International

(May 2022 - November 2024)

Dedicated and analytical IT Support Specialist with 3 years of experience in managing complex technical environments. Proven track record of resolving hardware, software, and network issues for diverse user bases. Expert in maintaining high system uptime and delivering exceptional technical support in fast-paced corporate settings. Committed to streamlining IT workflows, enhancing cybersecurity protocols, and empowering non-technical staff through clear communication and training.

Education

Credentials

Abdul Wali Khan University Mardan KPK Pakistan

Master's degree in Computer Science, graduated September 2018

October 2016 - September 2018

Palo Alto Networks Cybersecurity_logo

Palo Alto Networks Palo Alto Networks Cybersecurity Professional Certificate

Category: Cloud Computing
Category: Network Security
Category: Cyberattacks

Completed January 2026

Google IT Support_logo

Google Google IT Support Professional Certificate

Category: Networking Hardware
Category: Network Analysis
Category: Computer Networking
Category: Network Model
Category: Network Architecture

Completed January 2026

Courses

Microsoft_logo

Microsoft · Course

Azure Network Configuration

Completed January 2026

Microsoft_logo

Microsoft · Course

Azure Identity and Networking Essentials

Category: Microsoft Azure

Completed January 2026

Palo Alto Networks_logo

Palo Alto Networks · Course

Palo Alto Networks Security Operations Fundamentals

Category: Network Security

Completed January 2026