This course provides you with tools and insights for managing a crisis from a leadership perspective. If you are a leader, or work for one, you will benefit from our examination of issues management, which looks for trends that likely signal impending organizational crisis and then devising approaches to help leadership avoid that crisis. You'll also see the dominant leadership styles in organizations and how those styles affect leaders' abilities to manage a crisis. You'll see something rarely discussed in detail: what to do if you get called into a discussion with a leader about how to manage a crisis. You'll see effective, and not so effective, approaches for advising a leader encountering a crisis. You'll hear from professionals who handle leadership and organizational crises so that you can be better positioned to advise leadership confronting a crisis. As such, this course, via structured learning activities (video lectures and quizzes), will help prepare you for the near certainty that whatever organization you work for (or want to work for) will encounter a crisis.

Crisis Management and Crisis Communication Consulting

Crisis Management and Crisis Communication Consulting
This course is part of Crisis Management and Crisis Communication Specialization

Instructor: Burton St. John
Access provided by ExxonMobil
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
8 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify the fundamentals of issues management and how this can help leadership avoid or mitigate a crisis.
Identify the major leadership styles and how this informs leaderships' approaches to a crisis.
Identify how to best consult leadership dealing with crisis.
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
3 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
This course is part of the Crisis Management and Crisis Communication Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 3 modules in this course
Earn a career certificate
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