This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Business Process Modelling
Business Process Modelling
Instructors: Igor Arkhipov
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Gain insight into a topic and learn the fundamentals.
118 reviews
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Service Design
- Business Workflow Analysis
- Business Systems Analysis
- Business Management
- Stakeholder Communications
- Process Improvement
- Stakeholder Engagement
- Data Flow Diagrams (DFDs)
- Diagram Design
- Business Analysis
- Business Process Management
- System Design and Implementation
- Process Management
- Workflow Management
- Project Scoping
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Taught in English
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There is 1 module in this course
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
What's included
31 videos4 readings4 assignments
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Showing 3 of 118
AM
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
SG
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
AS
Reviewed on Jan 9, 2025
This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin.
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