In this course, you will learn about the marketing funnel and its stages: awareness, consideration, conversion, and loyalty. You’ll also learn strategies for turning potential customers into paying and repeat customers at each stage of the marketing funnel. Finally, you’ll explore how to use customer personas to understand consumers’ goals, pain points, and preferred online platforms.
Capture and Captivate Your Audience
Capture and Captivate Your Audience
This course is part of Google Digital Customer Engagement Specialization
Instructor: Google Career Certificates
Access provided by Novartis
4,173 already enrolled
Gain insight into a topic and learn the fundamentals.
21 reviews
Beginner level
Recommended experience
4 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify customer personas and build your target audience
Describe the marketing funnel’s purpose and benefits
Learn strategies to build brand awareness among potential customers
Understand how to increase your conversion rate
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
5 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Google Digital Customer Engagement Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 4 modules in this course
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KB
Reviewed on Jun 25, 2026
The course was great and insightful. It helped me gain more knowledge and skills in marketing more than what I learned during college.
