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Learner Reviews & Feedback for Product and Service Development: Empathy Mapping with Miro by Coursera Project Network

33 ratings

About the Course

By the end of this project, you will be fluent in identifying and creating Empathy Maps based on persona for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze customer data combined with the development of Empathy Maps. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining the developed persona. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation....

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1 - 6 of 6 Reviews for Product and Service Development: Empathy Mapping with Miro

By Laya l M

Nov 2, 2020

Thank you for this guided project! I was able to know how to use the Miro platform with ease. I find it easy to follow.


Aug 17, 2021

this is very helpful thankyou


Oct 11, 2023

new style of learning

By George S

Apr 14, 2022


By Manoj K

Jun 3, 2022


By Stella F

Sep 28, 2021

i felt that the course did introduce me to using miro however the concepts and guidign questions for the different aspects could have been explained a lot better. it felt more like i was given the answers.