Letitia Thompson account profile

o Using constant situational awareness, to proactively find problems and issues before they happen, resolve the problems, and reported escalated problems and issues to the customers, receivers, shippers, and the teams. o Providing excellent interpersonal skills and communication skills with drivers, the customer, and with my supervisors and co-workers.

o Trained for over three weeks learning the basics of logistics, delivery trucks, DOT laws and regulations, reading maps, setting up and reading Macropoint, dispatching drivers, and handling the logistics software. o Problem solved with various drivers, the Carrier Management Group supervisors, and many Hub Managers ensuring shipments arrived and departed hubs in a timely manner.