Digital Marketing: Customer Engagement Strategy
Completed by Piyush Gupta
April 15, 2022
12 hours (approximately)
Piyush Gupta's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Loyalty Programs
- Category: Digital Media Strategy
- Category: Customer Engagement
- Category: Driving engagement
- Category: Data Visualization
- Category: Social Media Marketing
- Category: Generative AI
- Category: MarTech
- Category: Marketing Strategies
- Category: Marketing Strategy and Techniques
- Category: Data Collection
- Category: Content Marketing
