Salesforce Basics
Completed by Tiffany Leigh Malloy
April 18, 2021
4 hours (approximately)
Tiffany Leigh Malloy's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Relationship Management
- Category: Marketing Management
- Category: Security Management
- Category: Business Reporting
- Category: Sales Enablement
- Category: Account Management
- Category: Automation
- Category: Customer Engagement
- Category: Customer Communications Management
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Process
- Category: Stakeholder Engagement
