Handling Difficult Conversations
Completed by Ravikumar Murugesan
May 27, 2026
2 hours (approximately)
Ravikumar Murugesan's account is verified. Coursera certifies their successful completion of Handling Difficult Conversations
What you will learn
Master strategies to prepare for and hold difficult conversations confidently
Learn to deliver bad news tactfully while preserving relationships
Effectively handle aggression, poor performance, and challenging behavior
Develop assertive communication skills to resolve conflicts constructively
Skills you will gain
- Category: Leadership Development
- Category: Assertiveness
- Category: Team Performance Management
- Category: Interpersonal Communications
- Category: People Management
- Category: Emotional Intelligence
- Category: Communication Strategies
- Category: Discussion Facilitation
- Category: Verbal Communication Skills
- Category: Professional Development
- Category: Leadership and Management
- Category: Constructive Feedback
