Advanced Customer Relationship Management
Completed by James Williams
August 25, 2026
18 hours (approximately)
James Williams's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Account Management
- Category: Customer Relationship Management (CRM) Software
- Category: Microsoft Power Platform
- Category: Customer experience improvement
- Category: Gap Analysis
- Category: Personalized Service
- Category: Account Strategy
- Category: Stakeholder Communications
- Category: Requirements Analysis
- Category: Sales Presentation

