Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Priya KUMARI
November 19, 2025
6 hours (approximately)
Priya KUMARI's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Decision Making
- Category: Culture Transformation
- Category: Quality Control
- Category: Organizational Change
- Category: Culture
- Category: Team Oriented
- Category: Organizational Development
- Category: Quality Assurance
- Category: Cost Management
- Category: Operational Excellence
- Category: Customer experience improvement
- Category: Process Improvement
