Gerenciamento de Serviços de TI
Completed by Alice Luz
February 25, 2026
30 hours (approximately)
Alice Luz's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Supplier Management
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: IT Service Management
- Category: Governance
- Category: Information Technology Operations
- Category: Innovation
- Category: DevOps
- Category: Practice Management

