Social Listening
Completed by Mallory Wegrecki
October 15, 2024
1 hours (approximately)
Mallory Wegrecki's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Digital Marketing Tools
- Category: Trend Analysis
- Category: Web Presence
- Category: Social Media Marketing
- Category: Case Studies
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Social Media
- Category: Strategic Thinking
- Category: Customer Engagement
- Category: Customer Insights
