Practical AI and prompting for customer care professionals
Completed by Adaobi Ikeluka
February 16, 2026
10 hours (approximately)
Adaobi Ikeluka's account is verified. Coursera certifies their successful completion of Practical AI and prompting for customer care professionals
Skills you will gain
- Category: ChatGPT
- Category: LLM Application
- Category: Personalized Service
- Category: AI Enablement
- Category: Prompt Engineering
- Category: Generative AI
- Category: AI literacy
- Category: Business Transformation
- Category: AI Personalization
- Category: Prompt Engineering Tools
- Category: Ideation
- Category: Artificial Intelligence
