Hotel Front Office Operations
Completed by Ni Ketut Lely Andryani
January 15, 2026
2 hours (approximately)
Ni Ketut Lely Andryani's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
- Category: Revenue Management
- Category: Guest Relations
- Category: Administrative Support and Clerical Tasks
- Category: Greeting Customers
- Category: Office Administration
- Category: Property Management Systems
- Category: Verbal Communication Skills
- Category: Operational Efficiency
- Category: Hotel Operations
- Category: Communication Strategies
- Category: Hospitality Management
- Category: Upselling
