Generative AI for Workflow Automation
Completed by Sphelele Khumalo
June 8, 2026
11 hours (approximately)
Sphelele Khumalo's account is verified. Coursera certifies their successful completion of Generative AI for Workflow Automation
What you will learn
Identify high-value GenAI use cases in business process automation.
Design and implement cross-functional automation solutions across different businesses.
Build and deploy advanced GenAI-powered conversational agents.
Measure, optimize, and scale GenAI workflows using relevant KPIs.
Skills you will gain
- Category: Human Resources
- Category: Application Programming Interface (API)
- Category: AI Personalization
- Category: Key Performance Indicators (KPIs)
- Category: OpenAI
- Category: Multimodal Prompts
- Category: Slack (Software)
- Category: Generative AI Agents
- Category: Performance Metric
- Category: Generative AI
- Category: AI Integrations
- Category: Performance Measurement
