Advanced Customer Relationship Management
Completed by Jaswinder Kaur
February 18, 2026
18 hours (approximately)
Jaswinder Kaur's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer Insights
- Category: Customer experience strategy (CX)
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Microsoft Power Platform
- Category: Customer Relationship Management (CRM) Software
- Category: Account Management
- Category: Account Strategy
- Category: Stakeholder Engagement
- Category: Customer Analysis
- Category: Customer experience improvement
- Category: Sales Presentation
