Social Listening
Completed by RAVINAN SENKRAM
April 29, 2025
1 hours (approximately)
RAVINAN SENKRAM's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Customer Engagement
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Case Studies
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Trend Analysis
- Category: Social Media Management
- Category: Brand Management
- Category: Social Media Analytics
- Category: Social Media
