Assertiveness Skills
Completed by Magdalena Flores
October 13, 2025
2 hours (approximately)
Magdalena Flores's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Oral Expression
- Category: Tactfulness
- Category: Verbal Communication Skills
- Category: Workplace Bullying Intervention
- Category: Conflict Management
- Category: Communication
- Category: Behavioral Management
- Category: Leadership Development
- Category: De-escalation Techniques
- Category: Communication Strategies
- Category: Rapport Building
- Category: Assertiveness
