ITIL V4 Brief Overview of Management and Practices
Completed by Jackeline Olmeda
December 25, 2025
9 hours (approximately)
Jackeline Olmeda's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Security Management
- Category: Technical Services
- Category: IT Infrastructure
- Category: IT Security Architecture
- Category: Change Control
- Category: Information Technology Infrastructure Library
- Category: IT Service Management
- Category: IT Management
- Category: Information Technology Architecture
- Category: Risk Management Framework
- Category: Service Management
- Category: Computing Platforms
