Social Listening
Completed by Dr. Revathi K Sivadas
November 5, 2024
1 hours (approximately)
Dr. Revathi K Sivadas's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Strategic Decision-Making
- Category: Digital Marketing Tools
- Category: Social Media Strategy
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Strategic Thinking
- Category: Customer Engagement
- Category: Web Presence
- Category: Business Strategy
- Category: Trend Analysis
