Driving Operational Performance
Completed by Saranya G
August 9, 2025
11 hours (approximately)
Saranya G's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Business Operations
- Category: Customer experience improvement
- Category: Key Performance Indicators (KPIs)
- Category: Customer Retention
- Category: Resource Utilization
- Category: Operational Excellence
- Category: Performance Measurement
- Category: Operations
- Category: Operational Analysis
- Category: Process Management
- Category: Business Metrics
- Category: Loss Prevention
