Building Smart Business Assistants with IBM Watson
Completed by Gonzalo Basterrechea
March 25, 2025
1 hours (approximately)
Gonzalo Basterrechea's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: IBM Cloud
- Category: AI Enablement
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: Customer Service
- Category: Application Deployment
- Category: Customer Engagement
- Category: Generative AI Agents
- Category: Model Deployment
