Mastering Active Listening in the Global Workplace
Completed by Cristina Vasilescu
December 17, 2025
4 hours (approximately)
Cristina Vasilescu's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Empathy & Emotional Intelligence
- Category: Non-Verbal Communication
- Category: Team Collaboration
- Category: Interpersonal Communications
- Category: Cultural Diversity
- Category: Empathy
- Category: Conflict Management
- Category: Active Listening
- Category: Virtual Teams
- Category: Intercultural Competence
- Category: Communication Strategies
- Category: Cultural Sensitivity
