Hotel Front Office Operations
Completed by NJIMONTAM YANGNI GANBOBGA
February 13, 2025
2 hours (approximately)
NJIMONTAM YANGNI GANBOBGA's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
- Category: Office Procedures
- Category: Administrative Support and Clerical Tasks
- Category: Property Management Systems
- Category: Telephone Skills
- Category: Operational Efficiency
- Category: Greeting Customers
- Category: Office Administration
- Category: Upselling
- Category: Communication Strategies
- Category: Revenue Management
- Category: Verbal Communication Skills
- Category: Hospitality Management
