Social Listening
Completed by Karolina Lovejoy
December 18, 2025
1 hours (approximately)
Karolina Lovejoy's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Market Trend
- Category: Business Strategy
- Category: Web Presence
- Category: Case Studies
- Category: Social Media Marketing
- Category: Social Media
- Category: Strategic Thinking
- Category: Social Media Management
- Category: Analytical Skills
- Category: Digital Marketing Tools
- Category: Continuous Monitoring
- Category: Social Media Strategy
