Critical Communication and Leadership Skills
Completed by Mary Soberano
July 21, 2026
7 hours (approximately)
Mary Soberano's account is verified. Coursera certifies their successful completion of Critical Communication and Leadership Skills
What you will learn
Explain key principles of active listening, relationship building, clear communication, and conflict management.
Apply active listening, relationship, and clear communication techniques in everyday team interactions.
Analyze communication gaps, relationship issues, and causes of workplace conflict.
Create a leadership plan using authentic practices aligned with personal values and organizational goals.
Skills you will gain
- Category: Leadership
- Category: Relationship Building
- Category: Leadership and Management
- Category: Leadership Development
- Category: Emotional Intelligence
- Category: Active Listening
- Category: Drive Engagement
- Category: Management Training And Development
- Category: Interpersonal Communications
- Category: Cross-Functional Collaboration
- Category: Concision
- Category: Strategic Communication
