Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Leela sai ram Bandaru
January 2, 2026
6 hours (approximately)
Leela sai ram Bandaru's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Decision Making
- Category: Quality Management Systems
- Category: Team Oriented
- Category: Organizational Development
- Category: Customer experience improvement
- Category: Quality Management
- Category: Organizational Effectiveness
- Category: Quality Assurance
- Category: Culture Transformation
- Category: Quality Control
- Category: Organizational Change
- Category: Cost Management
