Social Listening
Completed by Ankita Sahoo
February 3, 2026
1 hours (approximately)
Ankita Sahoo's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Digital Marketing Tools
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Customer Engagement
- Category: Customer Insights
- Category: Social Media Strategy
- Category: Social Media
- Category: Strategic Thinking
- Category: Web Presence
- Category: Case Studies
- Category: Social Media Marketing
