Copilot Chat, Prompts and Agents
Completed by Melissa Rose Bajka
August 20, 2026
5 hours (approximately)
Melissa Rose Bajka's account is verified. Coursera certifies their successful completion of Copilot Chat, Prompts and Agents
What you will learn
Switch between Web and Work modes to ground AI responses in public knowledge or organizational data.
Apply clarity, context, and constraints to create stronger drafts and refine outputs through follow-up prompts.
Select and invoke Researcher and Analyst agents for targeted investigations and complex data analysis.
Structure prompts that protect sensitive information while auditing AI outputs for validity and hallucinations.
Skills you will gain
- Category: Data Access
- Category: Prompt Engineering Tools
- Category: Workflow Management
- Category: Generative AI Agents
- Category: Data Ethics
- Category: Microsoft Copilot
- Category: Agentic Workflows
- Category: AI Workflows
- Category: Microsoft 365
- Category: Business Workflow Analysis
- Category: AI Orchestration
- Category: Risking
