Master Business Email Writing & Communication
Completed by Duaa Mohammad Hseian
August 3, 2026
5 hours (approximately)
Duaa Mohammad Hseian's account is verified. Coursera certifies their successful completion of Master Business Email Writing & Communication
What you will learn
Write clear, structured, and professional emails using best practices.
Apply email etiquette, tone, and frameworks like 4W’s and 5C’s.
Handle workplace communication including escalation and sensitive emails.
Skills you will gain
- Category: Professionalism
- Category: Business Correspondence
- Category: Communication
- Category: Business Communication
- Category: Tactfulness
- Category: Communication Strategies
- Category: Business Writing
- Category: Corporate Communications
- Category: Writing and Editing
- Category: Writing
- Category: Concision
