ITIL V4 Explanation of Service Value System & its Components
Completed by Yoshimar Steiner Lovera Farias
February 23, 2026
8 hours (approximately)
Yoshimar Steiner Lovera Farias's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Process Improvement and Optimization
- Category: Customer experience improvement
- Category: IT Management
- Category: Innovation
- Category: Operational Excellence
- Category: Service Improvement
- Category: IT Service Management
- Category: Customer Service
- Category: Process Optimization
- Category: Continuous Improvement Process
- Category: Information Technology Infrastructure Library
- Category: User Feedback

