Gerenciamento de Serviços de TI
Completed by João Pinto
April 23, 2024
30 hours (approximately)
João Pinto's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: Practice Management
- Category: DevOps
- Category: Innovation
- Category: Service Design
- Category: Supplier Management
- Category: Governance
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Continuous Improvement Process
