CRM Integration and AI for Customer Management
Completed by Massimiliano Pacilio
March 1, 2026
30 hours (approximately)
Massimiliano Pacilio's account is verified. Coursera certifies their successful completion of CRM Integration and AI for Customer Management
Skills you will gain
- Category: Responsible AI
- Category: Driving engagement
- Category: Customer Analysis
- Category: Customer experience improvement
- Category: Customer Relationship Management
- Category: Debugging
- Category: Data Ethics
- Category: AI Integrations
- Category: Sales Strategy
- Category: Workflow Management
- Category: Microsoft Copilot
- Category: AI Personalization
