Media Relations and Crisis Management
Completed by Joshua Parker-Toulson
March 19, 2026
28 hours (approximately)
Joshua Parker-Toulson's account is verified. Coursera certifies their successful completion of Media Relations and Crisis Management
What you will learn
The core principles and strategies for effective crisis communication for different types of crises
How to initiate and maintain beneficial relationships with various media outlets and how to leverage those relationships in times of crisis
How to develop a crisis communication plan that integrates media relations and AI capabilities for both internal and external communication
Skills you will gain
- Category: AI literacy
- Category: Communication Strategies
- Category: Public Relations
- Category: Communication Planning
- Category: Crisis Management
- Category: Internal Communications
- Category: Media Strategy
- Category: Stakeholder Communications
- Category: Media Relations
- Category: Strategic Communication
- Category: Real Time Data
- Category: AI Integrations
