GenAI for Executives & Business Leaders: An Introduction
Completed by Scott David Trafford
January 16, 2026
3 hours (approximately)
Scott David Trafford's account is verified. Coursera certifies their successful completion of GenAI for Executives & Business Leaders: An Introduction
What you will learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service and application modernization
Skills you will gain
- Category: AI Product Strategy
- Category: AI literacy
- Category: Business Transformation
- Category: Large Language Modeling
- Category: Artificial Intelligence
- Category: Business Ethics
- Category: Data Ethics
- Category: Risking
- Category: Business Leadership
- Category: Customer Service
- Category: AI Enablement
- Category: Customer experience improvement
