Social Listening
Completed by Jeannine Whitney Swindell
June 21, 2025
1 hours (approximately)
Jeannine Whitney Swindell's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Market Trend
- Category: Social Media Strategy
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Customer Engagement
- Category: Social Media Analytics
- Category: Digital Marketing Tools
- Category: Social Media
- Category: Strategic Thinking
- Category: Social Media Management
- Category: Brand Management
- Category: Trend Analysis
