Social Listening
Completed by Francisco Jose Anaya Rodriguez
March 29, 2025
1 hours (approximately)
Francisco Jose Anaya Rodriguez's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Social Media
- Category: Trend Analysis
- Category: Social Media Management
- Category: Brand Management
- Category: Analytical Skills
- Category: Social Media Strategy
- Category: Case Studies
- Category: Strategic Thinking
- Category: Customer Engagement
- Category: Social Media Marketing
- Category: Business Strategy
- Category: Continuous Monitoring
