Critical Communication and Leadership Skills
Completed by Jerioth Waruru
April 20, 2026
7 hours (approximately)
Jerioth Waruru's account is verified. Coursera certifies their successful completion of Critical Communication and Leadership Skills
What you will learn
Explain key principles of active listening, relationship building, clear communication, and conflict management.
Apply active listening, relationship, and clear communication techniques in everyday team interactions.
Analyze communication gaps, relationship issues, and causes of workplace conflict.
Create a leadership plan using authentic practices aligned with personal values and organizational goals.
Skills you will gain
- Category: Leadership and Management
- Category: Team Leadership
- Category: Conflict Management
- Category: Cross-Functional Collaboration
- Category: Professional Development
- Category: Interpersonal Communications
- Category: Rapport Building
- Category: Leadership
- Category: Concision
- Category: Empathy
- Category: Emotional Intelligence
- Category: Leadership Development
