Social Listening
Completed by Maria Isabel Fernandez Suarez
September 12, 2025
1 hours (approximately)
Maria Isabel Fernandez Suarez's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Digital Marketing Tools
- Category: Customer Insights
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Web Presence
- Category: Social Media Management
- Category: Brand Management
- Category: Social Media Analytics
- Category: Trend Analysis
- Category: Social Media
- Category: Strategic Thinking
