Building Smart Business Assistants with IBM Watson
Completed by VANITHA K
April 2, 2026
1 hours (approximately)
VANITHA K 's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: Model Deployment
- Category: Natural Language Processing
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: IBM Cloud
- Category: AI Enablement
- Category: Generative AI Agents
- Category: Application Deployment
- Category: Self Service Technologies
- Category: Customer Service
- Category: Customer Engagement
