Listening and Engagement on Social Media
Completed by Takirah Renee Thomas-Henry
January 5, 2026
7 hours (approximately)
Takirah Renee Thomas-Henry's account is verified. Coursera certifies their successful completion of Listening and Engagement on Social Media
What you will learn
Social listening and why it’s important
Popular social listening tools and how to use them
Tips for effective social listening
How to engage in customer communication
Skills you will gain
- Category: Relationship Building
- Category: Drive Engagement
- Category: Driving engagement
- Category: Content Development and Management
- Category: Branding
- Category: Social Media Analytics
- Category: Social Media Management
