Customer Value, Acquisition, and Retention
Completed by Maria Foschi
September 18, 2025
4 hours (approximately)
Maria Foschi's account is verified. Coursera certifies their successful completion of Customer Value, Acquisition, and Retention
What you will learn
In this course, you'll learn how to distinguish between the concepts of customer lifetime value, customer equity, and customer relationship.
Skills you will gain
- Category: Customer Relationship Management
- Category: Marketing Strategies
- Category: Customer Acquisition Management
- Category: Customer Relationship Building
- Category: Brand Loyalty
- Category: Customer Insights
- Category: Marketing Effectiveness
- Category: Return On Investment
- Category: Loyalty Programs
- Category: Customer Analysis
- Category: Customer Data Management
- Category: Marketing Analytics
