Hotel Front Office Operations
Completed by Alison Gish
January 15, 2025
2 hours (approximately)
Alison Gish's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
- Category: Greeting Customers
- Category: Office Administration
- Category: Verbal Communication Skills
- Category: Hospitality Management
- Category: Upselling
- Category: Operational Efficiency
- Category: Communication Strategies
- Category: Hospitality
- Category: Office Procedures
- Category: Administrative Support and Clerical Tasks
- Category: Telephone Skills
- Category: Property Management Systems
