ITIL V4 Explanation of Service Value System & its Components
Completed by João Miguel Cunha de Sousa Farinha
October 29, 2025
8 hours (approximately)
João Miguel Cunha de Sousa Farinha's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Process Optimization
- Category: Process Improvement and Optimization
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Customer Service
- Category: Customer experience improvement
- Category: User Feedback
- Category: IT Management
- Category: Operational Excellence
- Category: Agile Methodology
- Category: Automation
- Category: IT Service Management
