Dialogflow CX: Enable IVR Features for your Voice Agent
Completed by Sabina Diesterweg
November 25, 2024
1 hours (approximately)
Sabina Diesterweg's account is verified. Coursera certifies their successful completion of Dialogflow CX: Enable IVR Features for your Voice Agent
What you will learn
Enable and configure IVR features
Add in NoMatch and NoInput handling scenarios to escalate to an Agent
Add in rich voice responses with SSML
Skills you will gain
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: AI Integrations
- Category: Development Testing
