Completion Certificate for Mastering Active Listening in the Global Workplace

February 10, 2026

4 hours (approximately)

Peiyan Zhang's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace

4.7 (13 ratings)

2,670 already enrolled

What you will learn

Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.