Driving Operational Performance
Completed by Rosanyela Vale
July 5, 2025
11 hours (approximately)
Rosanyela Vale's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Operational Performance Management
- Category: Business Process Management
- Category: Business Operations
- Category: Operations Management
- Category: Return On Investment
- Category: Customer experience improvement
- Category: Operational Efficiency
- Category: Process Optimization
- Category: Resource Utilization
- Category: Key Performance Indicators (KPIs)
- Category: Customer Retention
- Category: Operational Excellence
